Giving emphasis to the user support services, EPICURE is set to ameliorate this offering by establishing and operating European-wide high-performance computing application support service. POn 1 February 2024, the EuroHPC JU launched a new project, EPICURE, resulting from the call DIGITAL-EUROHPC-JU-2022-APPSUPPORT-01. The project aims at improving the user support services for successful applicants to the EuroHPC JU systems access calls.
Currently, the responsibility to provide support services to awarded projects lies with the Hosting Entities of the EuroHPC JU supercomputers, which are the facilities that host and operate the supercomputers. These services include help-desk support for daily operational issues and problems (Level 1). The EPICURE project will establish Application Support Teams (ASTs) in current and future EuroHPC Hosting Entities. These will encompass application porting, optimisation and scalability improvements. In addition, EPICURE will also organise specialised training, events and workshops in the context of high-profile European HPC events. These services will be extended to awarded projects which have secured access to the supercomputers through the EuroHPC JU’s peer-review process. As a central component of EPICURE, a European HPC Application Support portal will be developed, serving as a single point of contact for users across the public and private sectors, including SMEs.
This portal will provide comprehensive information on EuroHPC systems, their architectures, access mechanisms, and the range of support services available. The EPICURE project has been allocated a budget of €10 million, with a contribution of € 5 million (50%) from the EuroHPC JU. The duration of the project will be 48 months.
More information: https://eurohpc-ju.europa.eu/research-innovation/our-projects/epicure_en
